Organic Quality Management
Organic Quality Management (OQM) measures the health and quality of any organization from three perspectives: people, structure and values. Many tools exist that can measure one, or possibly two of these, but only Organic Quality Management is people-based, structure-based and values-based.
The procedure begins with a questionnaire designed to evaluate areas of leadership, team-work and their relationships, organizational structures, organizational values and company culture, and authenticity.
The findings are intended to improve the work environment for employees and give greater authenticity to the mission and vision of the organization.
Organic Quality Management encourages healthy growth, engages stakeholders, and aligns everyone with the driving purpose of the organization
Three Basic Elements
Organic Quality Management consists of three basic elements of equal importance:
- Organic – striving for comprehensive, holistic solutions to problems, not archaic structures that restrict new growth
- Quality – ensuring long-term survival of an organization at a high level of excellence, by preceding quantity with quality
- Management – the need for every organization to have good leadership, direction and development
If an organization succeeds in applying these principles on a 12 to 18 month cycle they will improve their ability to refine their vision, goals and strategies, to set and implement their plan of action, to focus their resources appropriately to reduce burn-out and busy-work and will become a healthy, growing company where everyone understands and strives for the essential values of the organization.
“Organic Quality Management can be summed up as holistic management on the foundation of the organization’s values, where life and people are center-stage and account is taken of the whole ‘system’ with all its interconnections.”
– Christoph Schalk.